My Google Authenticator codes aren’t working

If your codes obtained from the Authenticator app aren’t working, it is probably because of a syncing issue, or the codes have timed out.

If it is a syncing issue and you have an Android, go to the main menu on the App, click “Settings”, then “Time Correction for codes”, then “Sync now”, and you should be able to use the verification codes to sign in from then on.


If you are using an iPhone, please reset your device’s time setting by going to General > Settings.